Add Items Being Returned to a Return Document

Add Items Being Returned to a Return Document

Overview  

The following video explains how you add stock items to the customer return once it has been created, see How To Create a New Customer Return. There are step-by-step instructions below the video.


Steps 

  1. Open the return.
  2. Click on the + New button.
  3. In the stock lookup find and select the stock items being returned.
  4. Double click on the selected items to add them to the grid.
  5. Change the quantities of the items as required.
  6. The next step is to select the reason why the items are being returned, see How To Record a Return Reason Against a Return Item.



    • Related Articles

    • Add or Remove an Image against a Stock Item

      Overview You can add images into a stock item, this video shows you the process. It also shows you how you can remove an image. A step by step guide can be found below the video. Usage To add an image: In the Stock Record, open the Images tab. Enter ...
    • Adding Stock Items to a Price List

      Overview This video demonstrates the process of adding stock items to an existing price list. Step by step instructions are below the video. Steps Go to [Promotions | Customer Price List]. Select the pricelist you wish to add products to from the ...
    • Add Dimensions against a Stock Item

      Overview The following explains how to add the dimensions (height, width and depth) and also the weight to a stock item. This can be used when deciding which courier to use, how much to charge and when picking and packing. Usage Open the stock item ...
    • Define a Long Description against a Stock Item

      Overview You can add a long description against a stock item giving the user more details about the product, for example washing instructions, other sizes, related items etc. There are step by step instructions below the video. Steps Open the stock ...
    • Add Stock Items to a Sales Order, Quote or Proforma Order

      Overview Once you have created your sales order, quotation or proforma order, you then need to add the stock items the customer wishes to purchase to it. This video explains how to do this. A step by step guide can be found below the video. Steps Use ...