Adding DNS records to a Shopify domain

Adding DNS records to a Shopify domain

Overview  

How to add the DNS records to your Shopify domain to enable the email functionality within Khaos Control Cloud.

Steps 

  1. Log into their Shopify admin panel.
  2. Go to Online Store > Domains.
  3. In the Shopify-managed domains section, click the name of the domain that you want to edit.
  4. Click DNS Settings.
  5. To add a new record, click add custom record and create the records needed to connect the email system, the records needed to connect Khaos Control Cloud will be presented within a dialog box upon trying to verify the domain, an example is below:

Host / Name: mailo._domainkey (Please check the [Document Email Settings | Email Settings] Verify Domain Settings in Khaos Control Cloud - See example below Fig 1)
Type: TXT
Record: {unique_record_key}

Notes/Caveats 

Notes: The record or {unique_record_key} will be provided by Khaos Control Cloud in a dialog box when attempting to verify the domain, this is unique to each customer and should not be shared.


Fig 1


    • Related Articles

    • Adding a New Domain to Email Settings

      Overview If you want to use emails from KCC then you will need to add a domain; this video explains how to do this. Once you have added the domain you will be able to configure the rest of the email settings. There are step by step instructions below ...
    • Configure Email Settings

      Overview This video will show you how to set up and configure your email settings in Khaos Control Cloud. There are step-by-step instructions below the video. Steps Click on System Setup. Click on Document and Email Settings. Click on the Email ...
    • Khaos Control Cloud - Document and Email Settings - Email

      Overview Document and Email Settings is found within System Setup from the left navigation bar. The Documents and Email Settings screen allows you customise certain aspects of your forward facing documentation and reports to suit your needs and also ...
    • KCC Shopify Integration Guide

      Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...
    • Change Document Themes

      Overview You can change the theme or layout of your documents, this video explains how you can do this. A step by step guide can be found below the video. Steps Open System Setup. Open Documents and Email Settings. Use the Preview buttons under the ...