This video explains how to delete a payment in the company statement screen. Step-by-step instructions are below the video.
Steps
Open the company record.
Open the Statement tab.
Check that the payment hasn't already been allocated to an invoice either by checking that the allocated amount is still 0.00 or the Balance is the same as the payment amount.
If there are no allocations, green select the payment.
Click on the Actions button.
Select Delete Payment.
Click Yes and then Continue to acknowledge the popup, the payment will be deleted.
Notes/Caveats
Note if you need to unallocate the payment, this is done by green-selecting the payment and clicking on the Actions button and selecting Cancel Allocations (From).
Overview To unallocate a payment or credit note from a company's status, for example if you have allocated the credit or payment to the incorrect invoice, follow the steps in the following video. A step by step guide can be found below the video. ...
Overview Adding a new payment that can then be allocated to an invoice, for either a customer or supplier, is covered in the video below. A step by step guide can be found below the video. Steps Open the Customer/Supplier record. Go to the Statement ...
Overview This video describes the information in a customer, or a supplier's, statement screen in Khaos Control Cloud. There is information below the video about what options are available from this screen. Usage The company Statement screen allows ...
Overview Imported orders from a specific customer has their payments going in to the wrong bank account. Resolution/Solution There are three potential workarounds for this issue depending on the circumstances. Workaround 1 Journal between the two ...
Overview This video explains how to print a supplier payment remittance in Khaos Control Cloud and step by steps can be found beneath the video. Steps Open the Statement tab of the Supplier record. If not already done so, record a payment to the ...