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Error code 12002 (eBay channels)
Problem When linking to my eBay channel I receive an error code 12002. Solution This issue occurs due to a connectivity issue between KCC and eBay. Commonly it is due to the channel not being enabled when the Begin Auth button is selected. However, ...
Common Channel Import Errors -needs review
Amazon BigCommerce eBay Items listed on eBay without a SKU If you have an item(s) listed on eBay without a SKU you will, by default, experience an import error (Stock Code Unknown) when trying to bring orders for these items into KCC. Steps to ...
Difference between - Retry Download and Retry Import
Overview When in the Channel's Imported Orders screen and clicking the Orange Grid Action Button there are two option should an order need to be brought back into the system. Retry Download Retry Download will try to download the order from our back ...
Error - List of Xero Error Messages
This page contains a list of Xero error messages and links to the pages that describe the error and how it is dealt with. Account Numbers/Codes A Validation Exception Occurred - The Account Number Already Exists Error message "A validation exception ...
Stock Data Import Map
Information This guide contains the file requirements for importing stock data into Khaos Control Cloud (KCC). This article only covers simple SKUs, a separate guide is available for SCS items (variations) here, Stock Data Import (SCS). Detailed ...