Emailing a Sales Order Acknowledgement in Despatch

Emailing a Sales Order Acknowledgement in Despatch

Overview  

This video explains how to email sales order acknowledgements to your customers from the despatch screen. There are instructions below the video.



Steps 

  1. Go to the Released or Staging areas of [Despatch | Sales Invoice Manager].
    1. Only orders in Released and Staging may use the Sales Order Acknowledgement options.
  2. Select the order(s) you wish to email the customers with their Sales Order Acknowledgement.
  3. Click Actions followed by Email Order Acknowledgement.

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