Client Query - Hide Redundant Couriers

Client Query - Hide Redundant Couriers

Problem

I have changed my courier but I am unable to remove them from KCC. How can remove them from my system to prevent them from being mistakenly selected?

Solution

It is not possible to remove couriers from system once they have been used because they are part of the audit trail, however, it is possible to hide them. To this:
  1. Go to [System Setup | System Data | Couriers].
  2. Enable the Hide checkbox for any couriers you no longer require.
    1. These couriers will no longer be available for use or visible in menus throughout the system. If you subsequently need them disable the Hide checkbox.