Client Query - How do I Refund Orders That Have a Date Prior to KCC

Client Query - How do I Refund Orders That Have a Date Prior to KCC

Question/Problem 

How do I do refunds for orders that have dates before we started using KCC?

Resolution/Solution 

This can be done by using the Create New Customer Return option within the system.
The following link will explain how to create a new customer return: How to Create a New Customer Return.