Client Query - Assign Specific Courier Service for a Specific Customer

Client Query - Assign Specific Courier Service for a Specific Customer

Problem

Is it possible to assign a specific courier service for a specific customer?

Solution

Yes, by using a specific Company Class for the customer and modifying your [Courier Bandings] table.
  1. Create a new company class in [System Data | Company Classes] to 'mirror' the company class the customer already belongs to.
  2. Create a new row in [System Data | Courier Bandings] and set it as follows:
    1. Courier - specify the required courier service in the dropdown menu.
    2. Company Class - set this to use the one created in step 1.
    3. Priority 0 - this MUST set to be a lower number than everything else in the table. Low number = high priority.
  3. Open the customer record in Edit mode.
  4. Change the Company class to the one created above.
  5. Click Save Company.