Log Into The Ticket Portal

Log Into The Ticket Portal

Overview 

You can log into the Ticket Portal using the following methods:
1. KCC Application 
2. Service Desk Knowledge Base

Logging into the Ticket Portal

KCC Application

  1. In your web browser go to app.khaoscloud.com
  2. Log in to you KCC system.
  3. [Dashboard | System Health] screen, Need Help?                                                                                                                                           
  4. Click Tickets in the top right hand corner.                                                                                                                                                                                                        
  5.   Log in to the Ticket Portal         
  6. You are now logged into the Ticket Portal, from where you can view the progress of submitted tickets, submit or add to already created tickets.                                                                       

Service Desk Knowledge Base

  1. In your web browser go to Servicedesk.khaoscloud.com
  2. Click Tickets in the top right hand corner.                                                                                                                                                                                                        
  3.   Log in to the Ticket Portal         
  4. You are now logged into the Ticket Portal, from where you can view the progress of submitted tickets, submit or add to already created tickets.