Mark Customer Address as Requiring a Customs Invoice
Overview
How to mark a customers address as requiring a Customs Invoice
Notes
This assumes you have configured your custom invoices.
Configuration
When creating a new customer
- Click on the blue button at the top of the screen.
- Select New Company.
- Confirm the action in the popup.
- The company record is then available for you to complete.
- Open the Address & Contact tab.
- Click on the + New button above the address grid.
- Add the address details.
- On the right of the grid you can select whether the address is an invoice or delivery address, if it is the preferred delivery address and if it requires a Customs Invoice.
- Click on the Save Company to save the changes.
When editing an existing customer
- Open the Company Record.
- Open the Address & Contact tab.
- Enter Edit mode.
- Select the address (if multiple addresses) you want to make the change to.
- On the right of the grid toggle Customs Invoice to green.
- Click on the Save Company to save the changes.
Specification
- Go to [System Setup | System Data | Countries].
- Click Edit.
- Green select the countries requiring Customs Invoices for shipping.
- If this is the entire world (excluding the UK) then do the steps below:
- Green select the entire grid by clicking the checkbox at the top left hand corner.
- Where it says 'Find' at the top of the Country Name column, type in United Kingdom.
- De-select the United Kingdom so it is no longer green.
- Remove the words United Kindom entered above.
- The grid should now display all countries again.
- Click the Use Customs Inv box of any selected row so it turns blue.
- Click the purple cog icon at the top right of the grid and select Apply Value Range.
- In the popup, enable checkbox Use Customs Inv.
- Click Apply.
- Click Save Screen.
Usage
When users print invoice in Sales Invoice Manager (SIM) a Customs Invoice will be produced.
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