Mark Unsuccessful Quote as Pending

Mark Unsuccessful Quote as Pending

Overview  

This video explains how you can change the status of a quotation from unsuccessful to pending, for example if the customer has changed their mind after considering the offer. There are step-by-step instructions below the video.


Steps 

  1. Open the CRM screen.
  2. Click on Opportunities (Quotes).
  3. Change the Status filter to view unsuccessful quotes.
  4. Select the quote you wish to mark as pending.
  5. Click on the Grid Actions button.
  6. Select on the Mark Selected Unsuccessful as Pending.
  7. Click Yes and then Continue in the popup.
  8. Change the status filter back to pending to view the quote.

    • Related Articles

    • Mark Pending Quote as Unsuccessful

      Overview This video explains how you can change the status of a quotation to unsuccessful. There are step-by-step instructions below the video. Steps Open the CRM screen. Click on Opportunities (Quotes). Select the quote you wish to mark as ...
    • Record a Reason Against an Unsuccessful Quote

      Overview Do you want to record why you failed to convert sales orders into a quotes so you can improve your selling? Then having setup quotation reasons in System Data , you can then add these to unsuccessful quotes and see if there is a pattern for ...
    • Create a new Quotation

      Overview The following video explains how you create a new quotation. There are step-by-step instructions below the video. Steps Select New Sales Order from the blue button at the screen. Use the filters to find and select the customer you wish to ...
    • Moving Quotations to the Pending Stage in Sales Invoice Manager

      Overview Once a quotation has been printed in the Quotations - Print stage in the Sales Invoice Manager, you can move it into the next stage which is Pending. Once it is in Pending it will be visible in the Opportunities (Quotes) grid in the CRM. ...
    • Changing the Quote Weighting

      Overview Quote weightings are used to help the user determine how likely a quote is to being converted into a sales order. The following video explains how to change the weighting . There are step by step instructions below the video. Quote weighting ...