Print or email order acknowledgement

Print or email order acknowledgement

Overview  

You can print or email a sales order acknowledgement to a customer, this video explains how to do this from a sales order. There are step-by-step instructions below the video.


Steps 

  1. Open the sales order.
  2. Click on the Actions button.
  3. Select Print Order Acknowledgement or Email Order Acknowledgment as required.
    1. Print Order Acknowledgement
      1. When printing you will be given a notification stating that the document is ready to download.
      2. From the notification you can either download the document by clicking on the download button or copy the link to the document to paste into an email.
    2. Email Order Acknowledgement
      1. When emailing the document, it will be sent directly to the customer and a message will let you know if this has been successful.