Processing an Incomplete Delivery

Processing an Incomplete Delivery

Overview  

This video explains how to deal with a supplier delivery when there are items missing. There are step by step instructions below the video.



Steps 

  1. Create the delivery note as usual.
  2. In the Delivered column for each item, enter the actual quantity received if different to what KCC expects.
  3. Click Save Screen,
    1. At this point, any items not fully delivered will be placed back in the [On Order List], displayed in green, for delivery at a later time.
    2. When the remaining items arrive, they should be booked in as usual.
  4. If the outstanding items will not arrive then they can be marked as 'Final Delivered'. 

Marking items as Final Delivered

  1. Green select the items to be marked as Final Delivered in the [On Order List].
  2. Click Grid Actions and select mark as Final Delivered.
    1. These items will no longer show in the grid.

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