Quickbooks Stale Object Error

Quickbooks Stale Object Error

Question/Problem 

I receive an error message similiar to "Stale Object Error : You and *somebody else* were working on this at the same time. *somebody else* finished before you did, so your work was not saved." when exporting stock items to Quickbooks where they already exist in Quickbooks. What can I do to resolve this?

Resolution/Solution 

Unfortunately there is no solution to this error as it means that Quickbooks has 'locked' the record for edits. A simple workaround is to not export the stock item since it already exists.

Steps 

To not export an item, simply mark it as exported by following the steps below:
  1. Green select the stock item in the Export grid.
  2. Click the orange Grid Actions menu and select Mark as Exported.

Notes/Caveats 

  1. The item(s) will now appear in the Exported grid but without a 'Verified' mark.


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