Client Query - Sales Invoice Manager: Order Not paid in Full, Even Though the Value is Correct

Client Query - Sales Invoice Manager: Order Not paid in Full, Even Though the Value is Correct

Problem/Question 

Sales Invoice Manager says order is is not paid in full, even though the value is correct.

Solution
The reason you are unable to process the order is because the order total in sales invocie manager has been rounded up. This sometimes occurs for orders not in your base currency or where there is a tax rounding issue (due to extra decimal places), generally a 1p mismatch is what is causing the issue .

In order to process the order:
  1. Open the order.
  2. Select the Payment tab.
  3. Click the Edit button.
  4. Enable the Remainder on Account toggle.
  5. Click Save Sales Order.