How To Set Up Couriers

How To Set Up Couriers

Before you can start using couriers in Khaos Control Cloud, you need to set them up. This video details the options available when configuring your couriers and step by step instructions are beneath.


  1. Go to [System Setup | System Data | Couriers].
  2. Click Edit.
    1. Edit details of existing couriers as required.
  3. To add a new courier click +New.
  4. Enter the CODE and SERVICE/COURIER NAME as required and select the EXPORT TYPE.
    1. You will need to create a separate line for each courier service, even if the courier has already been added to the grid.
  5. For couriers without an export type enter the SERVICE CODE and SERVICE DESC if you wish them to appear on a CSV export.
  6. If you wish KCC to select the most appropriate courier based on the order specifics compared with Courier Bandings you can use the ON IMPORT-REASSESS and ON INVOICE-REASSESS options as required.
  7. Click Save Screen.

    • Related Articles

    • Setting up your Shiptheory Courier

      It is possible for you to setup your Shiptheory courier.  Please read the instructions and notes before you begin. Note: If you wish to use Shiptheory rules you only need to specify your email and password, the orders will be sent to Shiptheory who ...
    • Set Up Courier Bandings

      Overview Once you have setup your couriers in Khaos Control Cloud, you can then setup the Courier Bandings. These determine which courier service your system will assign to a sales order. This video explains the process and there are step by step ...
    • Assign a Sales Order to a Courier

      Overview This video explains how you send the courier information for your sales orders to your courier when you have courier integration setup in the system. The previous step is covered in the video How To Confirm the Shipment of a Sales Order. ...
    • Setting up your ShipEngine Courier

      It is possible for you to setup your ShipEngine courier.  Please read the instructions and notes before you begin. Notes/caveats: The Carrier ID and the Service Code can be left blank in the configuration settings. However, depending on the following ...
    • KCC Shopify Integration Guide

      Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...