Unable to Assign to Courier - "No Valid Invoice Item Lines"

Unable to Assign to Courier - "No Valid Invoice Item Lines"

Overview  

Instructions if you are getting an error message when assigning to couriers of "No Valid Invoice Item Lines".

Cause

This has occurred as no stock item has been allocated to the order resulting in nothing to be invoiced.

Steps 

  1. Place the order(s) back in to 'Staging' or 'Awaiting Stock' areas of [Despatch | Sales invoice Manager].
  2. Go to [Despatch | Back Order Manager] and green select the order(s) where there is available stock that can be allocated to the order(s), (as shown in the Available column).
  3. Click the Actions button and choose Allocate Stock.
  4. In the popup enter the details as required
    1. The number at the bottom of the BO column in the grid is the total amount of stock items required by these orders.
  5. Click Continue.
    1. If this process does not work, it is due to no stock being available. In this instance you will need to book stock in via a purchase order and delivery note.

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