Use a Customer’s History Matrix within a Sales Order

Use a Customer’s History Matrix within a Sales Order

Overview

The history matrix allows you to easily add items that a customer has previously bought and would like to purchase again. This is useful if they can't remember the precise name or colour of the item. 

Usage

  1. In the sales order in edit mode.
  2. Click on the Actions button.
  3. Select History Matrix.
  4. Enter the quantity of the item that the customer wishes to purchase.
  5. Enter the price they are going to pay, if required.
  6. Click OK to add the items to the grid.
  7. Continue editing the sales order.
  8. Save the order when you have finished.


    • Related Articles

    • Assign Stock From Within a Sales Order

      Overview This video explains how to assign stock to a sales order from within the order itself in Khaos Control Cloud. There are step by step instructions below the video. Steps From within the sales order green select the stock item(s) you wish to ...
    • Create a Return from a Sales Order

      Overview This video shows you how to create a new customer return from a sales order. Other videos show you how to process your return. A step by step guide can be found below the video. Steps Go to the original Sales order. Select the item(s) that ...
    • Create a New Sales Order

      Overview The following video explains how to create a new sales order. There are some basic instructions below the video with the steps to create a sales order. Steps Click New Sales Order in the blue button drop down. Search for the customer that ...
    • Create an Order from within a Company Record

      Overview This video explains how you can create a new sales order from a customer record or a new purchase order from a supplier record. A step by step guide can be found below the video. Steps Open the Company Record (customer or supplier). Use the ...
    • Sales Order Data Import Mapping

      Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...