Xero Error message A validation exception occurred Account code or ID must be specified

Xero Error message A validation exception occurred Account code or ID must be specified

Question/Problem 

The feedback "A validation exception occurred Account code or ID must be specified" is being received when synchronising one or more invoices with Xero.

Cause

There may be nominal account mappings missing within your Xero integration configuration.

Resolution/Solution 

You must ensure the following nominal accounts exist within Xero and that mappings exist within Khaos Control:
  1. Sales
  2. Inventory
  3. Cost of Goods Sold
  4. Stock Adjustment
  5. Sales Delivery
  6. General Expenses

See Also

More information can be found within our Xero Integration Guide: https://servicedesk.khaoscloud.com/portal/en/kb/articles/khaos-control-cloud-xero-guide

    • Related Articles

    • Error - List of Xero Error Messages

      This page contains a list of Xero error messages and links to the pages that describe the error and how it is dealt with. Account Numbers/Codes A Validation Exception Occurred - The Account Number Already Exists Error message "A validation exception ...

    • A Validation Exception Occurred - The Account Number Already Exists

      Question/Problem Invoices will not sync with Xero and the following error is displayed: A validation exception occurred The Account Number already exists, please enter a different Account Number. Cause This error commonly occurs due to a mismatch in ...

    • Adding and mapping additional nominals to my Xero or QuickBooks Integration

      Overview If you have added more nominals in your external accounts system (Xero or QuickBooks), and wish to map them to nominals in Khaos Control Cloud you need to get the nominals again and then you can map them. Usage Get Nominal Accounts Fetching ...

    • Xero Integration Guide

      Integrating with Xero Introduction This guide details the steps required to enable and configure your Xero Integration in Khaos Control Cloud in order to start exporting information to your Xero account. There are help videos in the different ...

    • Synchronising to Xero Error - Contact Already Assigned

      Question/Problem When Synchronising with Xero the following error is displayed "A validation exception occurred. The contact name **** is already registered to another contact": Cause The error message is stating that you already have a contact by ...