Xero Error - Not Connected

Xero Error - Not Connected

Aim

If you have a Xero error stating that your status is not connected, you need to disconnect from your Xero accounts and then reconnect. 

Steps

1. Log into you Xero account.
2. Click on the button in the top right and select Manage connections from the list (see below).


3. In the Connected Apps screen click on the  button for Khaos Control Cloud.
4. You will then need to connect your Xero account from Khaos Control Cloud.

Notes/Caveats;




    • Related Articles

    • Error - List of Xero Error Messages

      This page contains a list of Xero error messages and links to the pages that describe the error and how it is dealt with. Account Numbers/Codes A Validation Exception Occurred - The Account Number Already Exists Error message "A validation exception ...
    • Common Errors for Xero and How to Resolve

      Valid Connection Required when trying to export This error means you need to reconnect your Xero to Khaos Control. You may already be connected to Khaos Control within Xero. If this is the case, you will need to log into your Xero account, click on ...
    • Support for KCC Xero

      Page to add details of how to support Xero for KCC Problems Connecting to Xero If a customer has recently been migrated to v2 of Xero integration and are getting a 500 error when trying to connect, it probably means that they are currently connected. ...
    • Synchronising to Xero Error - Contact Already Assigned

      Question/Problem When Synchronising with Xero the following error is displayed "A validation exception occurred. The contact name **** is already registered to another contact": Cause The error message is stating that you already have a contact by ...
    • Xero Integration Guide

      Integrating with Xero Introduction This guide details the steps required to enable and configure your Xero Integration in Khaos Control Cloud in order to start exporting information to your Xero account. There are help videos in the different ...