Amazon
Authorising an existing Amazon channel
Overview The Authorise button allows you to acquire an OAUTH token for the Selling Partner (SP) API. If you don't have this token, you will not be able to download and process Amazon orders into the system. Steps To update an existing Amazon channel: ...
Client Query - Amazon Sales Order in Manual Hold
Question/Problem A sales order for Amazon UK is in Manual Hold and already has an invoice. Cause Sales orders from Channels can be placed in manual hold if, the Sales Order total doesn't match the payment amount, which was the case here. Amazon UK ...
Amazon Courier Service Descriptions
Overview When using Amazon channels it is essential that your [System Data | Couriers] Amazon Service Desc is correctly named in accordance with Amazon requirements. This is to ensure that shipping notifications are sent to Amazon with the required ...
Client Query - Amazon EDI
Question/Problem Does KCC integrate with Amazon EDI? Resolution/Solution Khaos Control Cloud integrates with Amazon using the Selling Partner (SP) API only. There are no plans to develop the product to use Amazon EDI.
Amazon errors and known issues
Overview This page contains common error messages, known issues with KCC's Amazon Integration and there solutions/resolutions -------------- Amazon shipping error - requires a shipping date at least one day in advance Question/Problem When assigning ...
Setting Up an Amazon Channel
Overview This video explains how to set up your Amazon channel in Khaos Control Cloud. This video should be used in conjunction with KCC Amazon Integration Guide (Amazon EU & US Marketplaces) and How To Control Stock Levels On Your Channel. Please ...
Amazon Marketplace ID Values
KCC needs to log in to the correct marketplace or the integration will fail. Below is a list of current Amazon marketplace IDs, correct as of 2 Oct 2020. Please note that some marketplaces in Table 2 are not supported as well as no marketplace in ...
KCC Amazon Integration Guide (Amazon EU & US Marketplaces)
Before You Begin This document is intended to be used as a resource alongside the How To Set Up an Amazon Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. ...