Data Import
Client Query - Import says headings are missing but they are on my file
Question/Problem I am trying to import data and I am getting errors stating that columns are missing although they are on my file. What is going on? Resolution/Solution This usually occurs on import files that were created on an Apple device, ...
Client Query - Error Message when Importing Stock: Field [Type] Compulsory
Question/Problem When trying to import stock data I am receiving an error message similar to "....Field [Type] Compulsory", what does this mean? Resolution/Solution This message is occurring as you have specified a Barcode:Type that does not exist in ...
Client Query - Data Import - 'Imported 0, Errors 0'
Question/Problem At the end of a large data import my system reports it has imported zero lines and has zero errors. What does this mean? Cause This is usually due to a timing issue between the server performing the import and the web browser status ...
Khaos Control Cloud Data Import Mapping - Relationships
Information This page contains the field mapping requirements for Khaos Control Cloud (KCC) stock item relationships. A sample file is attached to this article. MANDATORY FIELDS All fields except REL_TYPE are mandatory. FIELD NAME (Case Sensitive) ...
Khaos Control Cloud Data Import Mapping - Price Lists
Information This page contains the field mapping requirements for Khaos Control Cloud (KCC) customer price list imports and a sample file is attached to this article. In the sample file, our stock item 1976 has two price bandings and is being sold on ...
Client Query - Can I Bulk Update customers?
Question/Problem Is it possible update customer records in bulk or via an import? Resolution/Solution No, it is not possible at the present time to bulk update customers or suppliers or update them via import. Running an import will generate ...
Client Query - Data import missing leading zeros
Question/Problem My stock import is missing the leading zeros and my stock codes are now incorrect. Resolution/Solution This is a feature of many spreadsheet programmes and can be worked around. Before you being populating your spreadsheet, decide if ...
Data Import Error - Duplicate stock type with description
Question/Problem When trying to import a stock file I receive an error similar to the following: 'Duplicate stock type with description...' but there does not seem to be any duplicates on my import file. Resolution/Solution This is an inbuilt quality ...
Client Query - My data hasn't imported correctly, can I reimport it?
Question/Problem My data hasn't imported correctly, can I reimport it? Resolution/Solution Yes! The import feature of Khaos Control Cloud is designed so that you can re-run it as required and it will only update any information that has changed. ...
Client Query - Why are my customers not showing after being imported?
Question/Problem Customers not showing in the Companies list after being imported? Resolution/Solution The [Company] list is designed to not show customers when first opened, this prevents any lag and complies with GDPR on client data. Try using any ...
Client Query - Transferring data from my demo to live system?
Question/Problem Supplier and / or customer data has been set up in demo, can this be transferred to the live system? Resolution/Solution Yes, although the process may take some time as it involves exporting the reports from the system. Go to [System ...
Sales Order Data Import Mapping
Information This page contains the field mapping requirements for importing existing sales orders into Khaos Control Cloud (KCC). MANDATORY FIELDS Mandatory fields vary depending on the complexity of the data you are intending to import. Notes A ...
Stock Data Import Map
Information This guide contains the file requirements for importing stock data into Khaos Control Cloud (KCC). This article only covers simple SKUs, a separate guide is available for SCS items (variations) here, Stock Data Import (SCS). Detailed ...
Khaos Control Cloud Data Import Mapping - Customers / Suppliers
Information This page contains the field mapping requirements for customer and supplier imports. This page is also available to download as a PDF from the attachments tab. An example Customer / Supplier import file is available on the attachments ...
Khaos Control Cloud - Data Import Guide
Data Import Once you have gone through the System Values configuration and set up any required System Data options, you may want to import your existing stock or customers and suppliers into Khaos Control Cloud (KCC). The Data Import facility enables ...