General
Does a Credit Note Affect Stock Levels if a Stock Item is Specified on it?
Problem/Question I am creating a credit note with a stock item on it, will this affect the stock level? Solution No, a credit note is purely a monetary equivalence document and has no effect on stock levels or value.
How Do I Update My Company Details?
Problem/Question We have rebranded and need the change our company name in KCC, how is this done? Solution In order to change your KCC produced documentation and emails you need to: Go to [System Setup | System Values]. From within the General tab ...
How Do I Unselect All Rows In a Grid?
Problem/Question If multiple items are green selected, how do you unselected them all at once? Solution With multiple items selected you can click the purple cog wheel above the grid and select Clear Selection.
How Do I Delete All My Data?
Problem/Question Can my system be reset so I can start again? Solution Yes! But to do this you must be logged in to your KCC system as the Admin user. WARNING Any actions carried out during this process are not recoverable and extreme caution should ...
How Do I Send a Suppliers Remittance Notes for Payments Made to them?
Problem/Question How do you send suppliers remittance notes for payments made to them? Solution No, it's not possible to to do this task in Khaos Control Cloud. If you would like this to be considered for future development, you could add it to the ...
I'm Unable to Search for an Entry With Apostrophe
Problem/Question Unable to search for an entry that includes an apostrophe. Solution This primarily affects companies with an apostrophe in the title, such as L'Oreal, Carluccio's and K'Nex. You can use wildcards in your search string in addition to ...
How does the Despatch Process work in Khaos Control Cloud?
Overview The following video explains the despatch process and how to use the Sales Invoice Manager. There are step by step instructions below the video. The Despatch Process Step By Step: Go to [Despach | Sales invoice Manager]. This process assumes ...