Ticket Portal / Support
Log Into The Ticket Portal
Overview You can log into the Ticket Portal using the following methods: 1. KCC Application 2. Service Desk Knowledge Base Logging into the Ticket Portal KCC Application In your web browser go to app.khaoscloud.com Log in to you KCC system. ...
Create a Support Ticket
Overview If you have searched the KCC Knowledge Base and can't find what you're looking for or if you are getting an error message, you will need to submit a ticket. When you submit a ticket using one of the methods described below, a Zoho Ticket ...
Taking a Screenshot or Image of the Screen or Error Messages
Overview There may be times when you may be required to submit a screenshot of any error codes or messages displayed on your screen in order to assist the support process. The procedures for doing this have been broken down in to two sections, ...
Navigate to the Help in Khaos Control Cloud
Overview This video explains the different areas in KCC where you can find help. There are step by step instructions for all methods beneath the video. Method 1 Click the yellow question mark button at the top right of the KCC window or click the ...