EKM
EKM order value less than the payment
Following a recent update to EKM, on a per-site basis EKM determine if the prices sent to KCC are Net or Gross, up to now all customers have been using Gross. However there is a separate "tax call" we can do which will return information including ...
Client Query - My EKM order values are significantly less than the payment - for review
Question/Problem My orders imported from EKM have a correct payment but KCC is treating the Net order value as Gross and it means all of my orders are going into Manual Hold. How can I fix this? Resolution/Solution We have become aware of a new data ...
Set Up an EKM Channel
Overview This video explains how to set up an EKM channel in Khaos Control Cloud. This video should be used in conjunction with the KCC EKM Integration Guide KCC WooCommerce Integration Guide and the How To Control Stock Levels On Your Channel video.
KCC EKM Integration Guide
Before You Begin This document is intended to be used as a resource alongside the How To Set Up an EKM Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we highly recommend you watch beforehand. By default, ...