Understanding the process
Change Invoice Details in Sales Invoice Manager
Overview This video explains how to change the invoice date, delivery date or invoice priority on an invoice in sales invoice manager in Khaos Control Cloud Steps Move the order(s) to the Invoicing stage of Sales Invoice Manager if not already. Green ...
The Shipping Process
Overview The below will explain the shipping process in KCC, including generating shipping labels. Usage The process is identical for all couriers although Royal Mails Click & Drop service requires the labels to be printed from your Click & Drop ...
View Sales Orders Containing Dropship Items
Overview The below will show you how to view only orders containing dropship items. Usage From within Sales Invoice Manager (Awaiting Stock) click the Filters button use the Dropship Invoice filter.
Awaiting Date
Overview The below will explain how to control the behaviour of the Awaiting Date stage of Sales Invoice Manager Usage This feature is controlled by the [System Values] option shown below. The default is to release two days earlier than the planned ...
Imported order with no payment
Overview Order imported from channel has no payment details attached and can not be processed in Sales Invoice Manager. It is worth checking your channel configuration to see if you are allowing unpaid orders to be imported. If you are only importing ...
Releasing Sales Orders from Future Stages
Overview The following video explains how to move sales orders from the Future stages, Manual Hold, Awaiting Date and Awaiting Stock, in the Sales Invoice Manager. There are step-by-step instructions below the video. Steps Focus on the Future ...
Edit Sales Orders in Sales Invoice Manager
Overview The below will show you how to edit sales orders in Sales Invoice Manager. Usage Open Sales Invoice Manager. Locate the order you wish to edit. If the order is in a non-editable stage, drag and drop the order into Staging. Open the order and ...