Shopify
Notice - March 2023 - Shopify Store Permission change required - Khaos Control Cloud Channels integration
Shopify Store Permission change required information Please pass this notification on to whomever administers your Shopify Store settings. If you do not use Shopify in conjunction with Khaos Control Cloud you can ignore this message. Please be aware ...
Set Up a Shopify Channel
Overview This video will show you how to set up a Shopify channel in Khaos Control Cloud. It should be used in conjunction with the Shopify Integration Guide and How To Control Stock Levels On Your Channel video.
Shopify Stock Price Synchronisation
Overview In order to enable stock prices in KCC to be sent to your Shopify channel the following process must be carried out: Steps Go to [Channels] and open your Shopify channel. Click Edit . Go to the [Main | Categories | Category Management Tab] . ...
Shopify POS orders are going straight to the issue stage within Sales Invoice Manager
Problem Sales orders generated by the Shopify POS Channel going straight to Issue? Cause This is the expected behaviour for POS orders as POS orders are placed after the item has already been sold, paid for and given to the customer. With this the ...
Shopify orders are importing with incorrect amounts
Problem Shopify sales orders are importing with incorrect amounts. Cause The Shopify shop is set to not calculate VAT when the country in Khaos Control Cloud is set to calculate VAT or the items are set to calculate VAT. Solution How to fix this for ...
Adding DNS records to a Shopify domain
Overview How to add the DNS records to your Shopify domain to enable the email functionality within Khaos Control Cloud. Steps Log into their Shopify admin panel. Go to Online Store > Domains. In the Shopify-managed domains section, click the name of ...
KCC Shopify Integration Guide
Before You Begin This document is intended to be used as a resource alongside the How To Set Up a Shopify Channel and How To Control Stock Levels On Your Channel videos on our Support Portal which we recommend you watch beforehand. By default, any ...
Channels 2.0 Shopify Stock levels not showing / syncing correctly
Recommended Actions: 1. Check the Notifications tab for the channel, this will show any recent errors, which might bear fruit give you a steer or further questions to ask / check. 2. A Common problem for Shopify channels is not having a Location ...