Processing Delivery Notes
Client Query - I Have Booked in too Many of a Stock Item on a Delivery Note
Problem/Question I have booked in too many of a stock item on a delivery note, how can I fix this? Solution This is a fairly complicated issue and the only way to correct this is by the following steps: Go to [Purchasing | Purchase Invoice (For ...
Client Query - View Partially Delivered Purchase Orders
Problem/Question How can I see which purchase orders have had some stock delivered against and still have more to arrive from the supplier? Solution From within the [Purchasing | Purchase Order] screen you can see this information. Orders where some ...
Client Query - Additional Items Have Been Delivered but Not on Purchase Invoice
Problem/Question I have created a purchase invoice from the purchase order screen, but items have been delivered in addition to what was on the original invoice which I have already posted to my accounts. I have tried changing the purchase order but ...
Client Query - Multiple Site Delivery
Problem I have a single delivery that I need to book in to different sites within KCC. Solution This is possible by creating multiple delivery notes - one for each site. Create delivery note as normal from the [Purchasing | On Order List]. In the ...
Delivery Note BO QTY value
Problem When processing a delivery note, the default value in the BO QTY box is 9999.00, have I missed a setting somewhere for this to be set so high? Solution This number is so high because the system is designed to assume that you will want all of ...
Processing an Incomplete Delivery
Overview This video explains how to deal with a supplier delivery when there are items missing. There are step by step instructions below the video. Steps Create the delivery note as usual. In the Delivered column for each item, enter the actual ...
Client Query - Exporting the Information from a Delivery Note
Problem/Question Request for a document off the back of purchase orders / delivery notes that shows items, locations, quantities, etc, a displayed on the delivery notes screen. Solution In the delivery note screen: Select the information in the grid ...
Delete Delivery Notes
Overview The below will show you how to delete delivery notes in Khaos Control Cloud. Usage Open the delivery note. Click on the red Delete button in the top right. In the popup, click on the green Yes I Do button, the system will inform you that the ...
Specifying Items that have Arrived on a Delivery Note
Overview As part of the purchasing process you need to inform the system that the stock has arrived and can be assigned to sales orders or be made available for sale. This is done using a delivery note which should mirror the delivery note from your ...
Mark an Item as Final Delivered
Overview If you have purchased stock that the supplier is no longer going to be delivering, then you need to mark it as Final Delivered therefore closing the purchase order. If you don't do this then the purchase order will remain 'open' as the ...